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What The Airline Industry May Have Up Its Sleeve
Also available on Forbes.com Over the past week, the airline industry has been hit with a triple whammy. Oil seems to have settled into a comfortable range of trading at over $105 a barrel, three U.S. airlines bit the dust, and the annual Wichita State Airline Quality Rating once again named the airline industry as a disaster. What does this mean to you as a consumer? You will need to open up that wallet just a little bit wider. The...
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Joel Widzer is a traveler’s traveler. He logged over 237,000 miles in 2007 and has accumulated almost 3 million lifetime flight miles in the course of visiting 103 countries. Joel’s unique, no-holds-barred approach to travel and loyalty-building have made him a popular media figure and travel leader. He has been interviewed by such forerunning outlets as USA Today, Fortune, The New York Times, The Wall Street Journal, Business Week, The Washington Post, Money Magazine, and Reuters. He has also appeared on CNN, MSNBC, ABC, The Fox News Channel, Fine Living Channel, and Inside Edition among others. He also regularly written for MSNBC and Forbes.
Joel is a Popular Speaker at Corporate Conferences and Travel Events. 
The managing partner of JlwConsulting, Joel's work as a travel strategist and business consultant is widely regarded.
Joel is well versed in customer service issues, frequent-flier programs, customer loyalty, air travel, and travel fatigue.
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